Privacy Policy

Privacy Policy for https://collision-repair-certification.dentrepair-talk.com

Introduction

Welcome to the online platform of collision repair certification (henceforth referred to as “the Company” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy and data protection at all times. This Privacy Policy details the practices we employ regarding the collection, management, and disclosure of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Technology and Digital Personal Assistance Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, encompassing:

Please be informed that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy guides the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit any of our websites linked to this privacy statement.
  3. Engage with communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information to enhance your experience and provide tailored services:

  • Account Information: Details related to your user account, such as login credentials, profile settings, and usage history.
  • Payment Information: Data necessary for processing transactions, including cardholder names, payment amounts, transaction dates, and payment method details.
  • Financial Information: Any financial records or data associated with your account, like bank account numbers (for direct deposits) or billing addresses.
  • Purchase Information: Details about products or services purchased from us, such as quantities, prices, order dates, and shipping addresses.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify your device for technical support and analytics.
  • Location Data: Information about your geographical location when you interact with our services (with your consent), used to provide personalized content and services.
  • Feedback: Responses to surveys, feedback forms, or product reviews that help us improve our offerings.
  • Social Media Information: Data collected from social media platforms when users choose to log in via these accounts for seamless access.
  • Product Information: Details about products you view, search for, or purchase on our website, including preferences and interaction history.

We acquire this data through various means: user input forms, account settings, automated tracking technologies (like cookies), and third-party partnerships.

Cookies

We employ cookies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These ensure basic functionalities like secure login and account management.
  • Preference Cookies: Used to remember user preferences, such as language settings and display options.
  • Analytics Cookies: Facilitate analytics tracking for understanding user behavior and improving our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We adhere to data retention policies in compliance with legal requirements and business needs:

  • Personal Data is retained as long as necessary for the fulfillment of the purposes it was collected for, after which it is securely deleted or anonymized.
  • Log files and certain types of cookies may be preserved for a period to support internal analytics and system administration.

Security Measures

The security of your personal information is paramount to us:

  • We implement robust organizational and technical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction.
  • Encryption techniques are employed during data transmission and storage to ensure the confidentiality, integrity, and availability of information.
  • Only authorized personnel have access to sensitive data, and they are bound by strict confidentiality agreements.

Children’s Privacy

We are committed to protecting minors’ privacy:

  • Our services are not intentionally designed for or targeted at children under 18 years of age.
  • We do not knowingly collect or solicit personal information from children in this age group.

Your Rights (Subject to Local Privacy Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and request a copy of it.
  • Rectification: Have inaccurate or incomplete personal data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your personal data, with certain exceptions.
  • Restriction: Limit our processing of your personal data under specific circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your personal data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your legal standing with us.

To exercise any of these rights, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy:

  • Any modifications will be posted on this page with an updated revision date.
  • We encourage users to review this policy periodically for changes that may impact their rights and obligations.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

We value your trust in our privacy practices and are dedicated to providing a secure online environment for all users.